Service

Shopping & Ordering

• Do you have any minimum order?
• How to place an order?
• When will my order be ready to ship?

 Answer 

• Yes, minimum order is one (1) series clothing, depends on the clothing model series
• by SMS : +628196080093 
• Once we received your full payment, we'll process your order

Shipping & Delivery

• What are a shipping rate?
• What shipping methods will Melody Fashion use?
• Will i have tracking number for my shipment?
• How do i trace my order?
• How long will my order take to arrive?
• Can we ship international?

Answer

• Postage will calculated from Jakarta
• We use the serrvices TIKI , JNE , POSINDONESIA , WAHANA or other services that around PGMTA
• Once your order is shipped out, you may receive an sms notification including the tracking information and the expected delivery date, you can follow its journey by tracking on the related official website.
• JNE , TIKI , WAHANA , POSINDONESIA
• YES services : 1day , REGULAR services : 2-3days , Other services : 4-7days
• Yes we can ship International , please contact our customer service for the best deal and information :) 

About Payment

• About payment option
• What currency do your charge?

Answer

• For your convenience, we offer online payment and offline payment method, the following payment methods are accepted:
  PayPal
  Bank Transfer

1) Paypal
The safest payment method in the world, and we think it is the easiest way! It is a secure and trusted payment processing service which allows you to shop online in more than 200 countries! Complete your order via Paypal is simple and easy, just log in your Paypal Account and input the relative information to finish your order payment.

2) Bank Transfer
To ensure every transaction go smoothly for our value customers, please save our account number and please include a copy of proof of payment.


Melody Fashion detail account bank : BANK ACCOUNT

• Please note that all transactions will be charged in Rupiah currency ( IDR )only if use bank transfer and US currency ( USD )only if use Paypal , in the short run , we expect to provide more currecy options for our valued customers.

For any further questions and information you can mail me : sisiliamelody@gmail.com